7reels Privacy Policy

At 7reels, we understand that your personal data is valuable, and we are committed to protecting it at every stage of your relationship with us. This Privacy Policy explains how we collect, use, store and share your information when you visit 7reels casino, register an account, make deposits or withdrawals, and take part in our games and promotions. By using our platform, you agree to the practices described below.

Who We Are and What This Policy Covers

7reels is operated by 3-102-961232 Limitada (DBA: Goodfly Limitada), a company registered in Puntarenas, Costa Rica, and licensed in Anjouan, Union of Comoros under licence No. ALSI-202606013-FI1, covering sevenreels.com and our sister domains. Our site sevenreels.com is primarily directed at players in Canada, and we provide our services in English and French. This policy applies to all visitors who search for 7reels casino login, create an account, or interact with 7reels casino bonus offers and promotional content on our site.

Information We Collect

We collect several categories of information to operate our services safely and in compliance with our licensing obligations:

We gather registration details such as your name, date of birth, email address, phone number and country of residence.
We collect identity verification documents during our KYC process, including government-issued ID and proof of address.
We record payment information related to deposits and withdrawals made via Visa, Mastercard or Interac, though we do not store full card numbers.
We track your gaming activity, including games played, wagers placed, bonuses claimed such as 7reels 25 free spins or welcome package funds, and your loyalty programme level.
We automatically collect technical data such as your IP address, device type, browser information and session logs through cookies and similar technologies.
We retain support communications, including messages sent to [email protected] or [email protected].

How We Use Your Information

Our Vegas-style platform relies on your data to deliver a safe and personalised experience. We at 7reels use your information for the following purposes:

We verify your identity and age to comply with anti-money-laundering and responsible gambling regulations.
We process deposits and withdrawals, including applying wagering requirements and administration charges where applicable.
We personalise promotional offers, such as daily reload bonuses, tournament invitations, or notifications about 7reels casino no deposit bonus opportunities, where permitted in your jurisdiction.
We monitor account activity to detect fraud, abuse of bonus terms, or suspicious payment patterns.
We communicate with you regarding account status, KYC requests, refunds, or changes to our terms.
We analyse aggregated data to improve our game library, site performance and customer support quality.

Legal Basis for Processing

We process your data based on the necessity to perform our contract with you, our legitimate interest in preventing fraud and improving our services, and our legal obligations as a licensed operator under the supervision of the Gaming Board of Anjouan. Where required, we also rely on your consent, particularly for marketing communications and non-essential cookies.

Sharing Your Information

Our 7reels team does not sell your personal data. However, we may share information with trusted third parties necessary to run our operations:

We share data with payment processors handling Visa, Mastercard and Interac transactions.
We share verification data with identity and KYC service providers.
We disclose information to regulators, law enforcement, or courts when legally required.
We work with game providers such as Play'n GO, Pragmatic Play and Hacksaw Gaming, who may receive limited gameplay data necessary to operate their titles.
We may share data with affiliate or marketing partners strictly in accordance with applicable privacy laws.

Cookies and Tracking Technologies

We at 7reels use cookies and similar tools to remember your preferences, keep you logged in, and understand how visitors interact with pages related to 7reels casino sign up, 7reels casino bonus pages, or our games library. You can manage cookie preferences through your browser settings, though disabling certain cookies may limit site functionality, including features related to 7reels mobile casino login.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including regulatory recordkeeping obligations. Financial and KYC records are generally retained for a period required by Anjouan licensing standards. Accounts inactive for six months without login, deposit, withdrawal or wagering activity may be classified as Inactive, and we may apply account deductions as described in our Terms and Conditions.

Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, and we are committed to respecting them. These rights include:

You can request access to the personal data we hold about you.
You can ask us to correct inaccurate or incomplete information.
You can request deletion of your data, subject to our legal and regulatory retention obligations.
You can object to or restrict certain types of processing, including marketing communications.
You can withdraw consent at any time where processing is based on consent, such as for 7reels casino no deposit bonus marketing emails.

To exercise these rights, you may contact our legal team at [email protected], which handles KYC, refunds, withdrawals, deposit limits and account closure requests.

International Data Transfers

As our operations are based in Costa Rica and licensed in Anjouan, your data may be processed outside your country of residence. We take appropriate measures to ensure that any such transfer maintains an adequate level of protection consistent with this policy.

Restricted Jurisdictions

Our services, including bonus offers and no-deposit promotions such as 7reels 25 free spins no deposit, are not available to residents of certain restricted countries listed in our Terms and Conditions, including Australia, the United Kingdom, the United States, and others on the FATF blacklist. We process data only in connection with permitted use of our platform in eligible markets, primarily Canada.

Data Security

Our VegasHero-style commitment to protection means we implement technical and organisational safeguards to secure your personal data against unauthorised access, loss or misuse. While no system is completely infallible, we continuously review our security practices to align with industry standards and our licensing requirements.

Children's Privacy

We do not knowingly collect personal data from individuals under the legal gambling age in their jurisdiction. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically. Continued use of 7reels casino after changes take effect constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us through our Live Support chat, email [email protected] for general support enquiries, or [email protected] for matters relating to KYC, withdrawals, refunds or account closure.